We source quality metals and use high quality plating. With that said, fashion jewelry can experience normal wear and tear like this over time. To extend the life of your jewelry, please give them occasional breaks and to keep them away from any moisture and creams,may undergo natural wear and tear over time.

Please follow these tips to maintain the quality and prevent early tarnish:

  • Avoid sweat
  • Wipe with soft cloth
  • Do not sleep in your jewelry
  • Avoid chemicals (especially hand cream)
  • Avoid bathing, showering or washing your hands with jewelry on
  • Wait for hand/face cream to dry before putting on any jewelry 
  • If your 925 Sterling Silver jewelry oxidises, you can easily get rid of the dark marks and tarnish with a polish cloth

Jewelry care for delicate item 

E.g: tennis bracelets, Please only pull it straight. Please do not twist it and do not use a twist motion when you opening or closing the clasp or the links may snap. If you twist it, this will be the reason why it snaps.

Please put the tennis bracelet on last when getting ready and take it off first to avoid the prongs of the bracelet from getting caught. The prongs will loosen if it gets caught on clothing. If a prong gets too loose, the stone might fall out as the stone is handset into the prongs without glue.

Metal sensitivity

Those that are sensitive to copper or brass should not purchase brass based jewelry and instead opt for our Stainless Steel jewelry.

Our 925 Sterling Silver Jewelry, (all 925 Sterling Silver contains 92.5% sterling silver and 6.5% copper) which may be a better option for you if have had green tainting on your rings before.

We take no responsibility or liability for any reactions that may take place; It is the responsibility of the customer to ensure all precautions are taken as we are unable to know each individual's allergies and sensitivities. 

Alternatively, you contact our support team and we’ll be happy to help.